Privacy policy

INTECH Tools Pty Ltd ("we", "us") handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect. Your name, email, phone, delivery and billing addresses, order history, and messages you send us. Payment card details are processed by our payment providers; we do not store full card numbers.

Why. To process and deliver orders, provide customer service and warranty support, prevent fraud, meet legal and tax obligations and, if you opt in, send you news and offers (you can unsubscribe at any time).

Who we share it with. Service providers that help us run the store: Shopify (hosting and checkout), payment processors, couriers (Australia Post, Direct Freight Express and our other courier partners), and our business systems. Some of these providers store data outside Australia, including in the United States. We don't sell your personal information.

Cookies and analytics. The site uses cookies for the shopping cart, checkout and analytics, and may use advertising cookies (for example Google) to measure ads and show relevant products. You can manage cookies in your browser.

Access, correction and complaints. You can ask to access or correct your personal information, or make a privacy complaint, by emailing sales@intechtools.com. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au).